85
help desk analyst jobs in Washington, DC
PE GI Solutions —Silver Spring, MD
Receive and respond to incoming calls, walk-ins, and or emails regarding PC and/or hardware problems as an escalated tier. Ability to effectively document work.
Estimated: $51.5K - $65.2K a year
Quick Apply
Vector Airport Systems —Herndon, VA
Valid driver's license with a clean driving record. Associate degree in Electronics, Computer Science, Information Technology, or a related field, or relevant…
$55,000 - $60,000 a year
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iQuasar LLC —Washington, DC
Interface with internal customers of varying technology acumen and other technical support teams within the Federal Reserve Board to resolve a range of…
Up to $45 an hour
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4d
American Federation of Government Employees —Washington, DC
Receive and thoroughly document all calls, emails, and other communications in compliance with Help Desk processes. I. INTRODUCTION AND POSITION SUMMARY*.
Estimated: $39.6K - $50.2K a year
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5d
NEOSTEK, Inc. —Washington, DC
While a bachelor's degree in a relevant field is preferred, equivalent experience is also considered. Bachelor's degree in Information Systems, Information…
$55,000 - $70,000 a year
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3d
CACI —Chantilly, VA
Communication: Strong verbal and written communication skills to effectively convey technical information to non-technical users. Some travel may be required.
$54,200 - $111,000 a year
ALTA IT Services —Chantilly, VA
Knowing simple design, uploading files and videos, linking sites to other sites, most things one could learn from an afternoon surfing YouTube.
Estimated: $88K - $111K a year
2d
Peraton —Washington, DC
Or reported to the SOC from external entities, system administrators, and the user community, via security monitoring platform and tools, incoming phone calls,…
$86,000 - $138,000 a year
Datawiz Corporation —Arlington, VA
Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Service Level…
$50,000 - $55,000 a year
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3d
USA for UNHCR —Washington, DC
Bachelor’s degree in an analytical discipline such as information science, cognitive science, human-computer interaction, user experience design, technical…
$80,566 - $94,665 a year
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1d
Majus Consulting —Calverton, MD
They work closely with other team members, including physicians, nurses, epidemiologists, and educators within the specialized field of toxicology.
Estimated: $34.6K - $43.8K a year
4d
Synchron, LLC —Washington, DC
You will apply knowledge of computer science principles, information management principles, automated data processing functions, information technology…
$60,000 - $90,000 a year
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TAA Solutions LLC —Washington, DC
Communicate technical problems in a non-technical manner, to customers with varying levels of technical expertise. Help desk: 3 years (Preferred).
$20.50 - $40.00 an hour
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12d
U.S. Department of State —Washington, DC
ICTAP/CTAP documentation, if applicable (e.g., reduction-in-force (RIF) separation notice, RIF separation SF-50 personnel action, certification of expected…
$139,395 - $181,216 a year
DANE, LLC —Arlington, VA
Must have a bachelor’s degree in computer science or related field. Provide enterprise-level technical support to internal and external customers.
$90,000 - $105,000 a year
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CACI —Arlington, VA
Able to obtain CompTIA Security+ certification within 3 months of joining IPPS-A. You will oversee other Help Desk Analysts and assist with day-to-day help desk…
$54,200 - $111,000 a year
12d
CACI —Washington, DC
Experience in IT operations (e.g. service desk, call center, help desk) trend analysis and common key performance indicators. Key work to be performed include:
$71,500 - $150,200 a year
4d
General Dynamics Information Technology —Washington, DC
Acting as a resource to answer user questions about hardware and software issues. Supporting Tier 1 on-site installation, implementation, maintenance,…
$25.29 - $42.24 an hour
Strategic Innovation Group LLC —Washington, DC
Work with IT infrastructure team to develop and implement IT strategic and operational plans. Conduct diagnostics and evaluations to determine solutions and…
Estimated: $60.6K - $76.8K a year
Quick Apply
11d
Howard University —Washington, DC
Maintain, troubleshoot, and repair technical infrastructure including desktop hardware, operation systems, applications, and office systems.
Estimated: $50.4K - $63.8K a year
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