We are an independently owned farm & feed store located in Snohomish, WA. At Dayville, we provide value to our customers through outstanding customer service and competitively priced goods. We support hobby farms and local agriculture by providing products and services for a rural lifestyle, sharing knowledge, and sponsoring youth projects.
Job Description:
Our company seeks exceptional candidates comfortable with multi-tasking in a fast-paced environment. Successful candidates will provide outstanding customer service while working with others to ensure efficient day-to-day operation of the store. Job duties and responsibilities include, but are not limited to, the following:
- Serve as a primary point of contact for customers, both in person and on the phone
- Assist customers in a professional, efficient, and friendly manner
- Advise customers as needed by providing appropriate information on products, animal needs/care, fencing inquiries, etc.
- Process in-store and delivery transactions using point-of-sale software program and in-house order system
- Assist with receiving inventory, stocking/facing shelves, and light cleaning
- Prepare for customer inquiries by maintaining a working knowledge of products, services, and company policies and procedures
Skills/Qualifications:
- Prior sales, customer service experience, or other relevant work history
- High standards and commitment to excellence, particularly in the area of customer service and attention to detail
- Effective communication skills, team-based approach, and attention to detail
- Ability to quickly learn and retain product knowledge, as well as assist customers in selecting products
- Prior experience, education or training related to animal feed and husbandry, pet food and supplies, and local agriculture is ideal
- Willingness to maintain a flexible work schedule. Weekend availability required.
- Proficiency with computers and Microsoft Office
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekend availability
Work Location: In person