Long Term Care Facility in Flushing is seeking a new Admissions Coordinator to join our team! The Admissions Coordinator will be directly responsible to ensure all documentation in relation to any admission is completed and reviewed by the Admissions Director. The Admissions Assistant is responsible for working collaboratively with the Admissions Team in responding to requests from patients, family members, managed care company staff, and others. The Admissions Coordinator must answer calls to process demographic, clinical and insurance information in a manner consistent with service excellence and that ensures efficient and effective call processing, leading to a patient admission to the facility.
Job Duties:
· Maintain accurate admissions files and referral logs in an organized and timely manner
· Knowledge of admissions criteria and facility goals
· Conducts tours and assists in coordinating admissions as needed
· Assure seamless and customer-friendly care transitions
· Delivers and secures the Admission Agreements, financial paperwork and contracts with clients
· Greets new residents and family on admission
· Enter new admission data into the computer system
· Work with Admissions Team and facility leadership to meet facility goals
· Assist with assessments/evaluations as needed
· General clerical duties in Admissions, as well as in other departments as needed
Requirements:
·Fluency in Korean a must
· Prior experience in a skilled nursing facility, preferred
· Friendly and outgoing demeanor; excellent customer service skills
· Knowledge of basic medical terminology
· Knowledge of NYS Medicaid/MLTC's
· Basic computer skills, including experience with Microsoft Word and Excel
Schedule flexible but must include one weekend day
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Queens, NY: Relocate before starting work (Required)
Work Location: In person