Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to:
-
Obtains the specified demographic information required
-
Acquires accurate insurance information
-
If they are a self-pay patient, advises them of the self-pay policy
-
Advises patient to obtain a referral if applicable with their insurance plan
-
Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information
-
Validates on-call appointments for non-participating insurances
-
Uses good judgment when determining urgency of the visit
-
Schedules patient appointments following office protocol
-
Obtain referring physician details updating patient and appointment details
-
Reschedules and cancels appointments as requested
-
Take Consults from the hospitals and forward appropriately
Qualifications
-
Minimum of a high school diploma or GED.
-
Secondary training in business school or college preferred.
-
1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.
OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.
Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.