BTL Industries is a world-wide major manufacturer of medical and aesthetic equipment with offices in more than 80 countries around the world. We have become a market leader in non-invasive treatments, the fastest-growing segment of medicine. Our research and development team has substantially enlarged and diversified our product portfolio by bringing innovations that are used across multiple medical specialties. We follow the development of our products from the very first idea to be able to shape them. Our manufacturing quality meets the highest standards, so that you can reliably deliver the highest possible standard of healthcare services.
General Summary of Position:
In this role, you will have direct access to the end users and management so we are looking for someone who can thrive in a challenging environment. The ideal candidate will be patient with good people skills, a willingness to learn, a passion for problem solving and a team player, all while providing support to others with varying technical backgrounds.
On a day-to-day basis, you will be part of the first line of support for I.T. infrastructure-related cases, and inquiries, where you will be troubleshooting issues, providing support, and assisting the administrative, sales and marketing teams. Your responsibilities will include supporting users, system administration and configuration, data management / integrity, utilizing reports and dashboards, and assisting with other projects as needed.
Key responsibilities:
- Desktop support of local and remote employees
- Google Workspace Suite troubleshooting
- Microsoft Suite/Outlook troubleshooting
- Asset Management
- Managing MDM Portal
- Software Testing – ERP/MRP Testing
- Other Duties as assigned
Knowledge, Skills, and Abilities:
- Experience with IT Support in a business environment
- Experience in supporting Windows, Mac and Network knowledge
- The desire to learn and collaborate cross-departmentally
- Excellent communication skills and self-starter mentality
- Minimum travel required
Education and Experience Requirements
- Bachelor’s Degree or equivalent work experience
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person