Overview: The Journey Advisor is responsible for driving membership sales and ensuring a high level concierge-type member experience. The Journey Advisors must possess a strong passion for sales, dance fitness and wellness.
Who We Are: KINRGY is a fitness & wellness program created by Emmy Award winning dancer Julianne Hough that powers your mind, body, and energy. Our diverse offerings provide your daily dose of self-care that includes dance cardio, fitness, mindful movement, breathwork, and more. The KINRGY Mission is to create and support a judgment-free world that empowers each person to connect back to their true nature and uniquely express their authentic self.
Key Responsibilities:
1. Sales Revenue
- Connect with leads and prospects to drive membership sales.
- Drive sales of retail products and apparel to hit target goals.
- Empower team members to complete sales tasks with special focus on first-time visitors and prospects.
2. Member Retention
- Book and confirm classes for members.
- Create an environment to enhance member loyalty and reduce attrition.
- Maintain constant feedback of member escalation to address concerns promptly.
- Provide customer service levels that deliver exceptional member experiences.
3. Marketing and Branding
- Cultivate and create opportunities to generate leads and prospects through marketing efforts including events and social media outlets.
- Utilize digital marketing and social media platforms to enhance the studio's visibility and engagement.
4. Operational Excellence
- Ability to learn and use the Club Ready sales management system.
- Manage the front desk to greet and check in members and guests when they enter the studio.
- Report weekly and as required to Studio Manager on KPI’s, areas of focus and performance against goals.
- Ensure the studio is clean and welcoming.
Qualifications
- Excellent communication and interpersonal skills.
- Comfortable with sales strategies, digital platforms, and branding in the fitness industry.
- Excellent organizational skills are highly desirable as this is a dynamic position that will require the completion of multiple different tasks simultaneously.
Compensation
- Competitive compensation based on experience.
- Commission paid on sales.
- Free membership.
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 15 – 20 per week
Job Type: Part-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Ability to Commute:
- West Hollywood, CA 90046 (Required)
Ability to Relocate:
- West Hollywood, CA 90046: Relocate before starting work (Required)
Work Location: In person