Network management and operating system analysis
· LAN/WAN support: system and network analysis, installation, monitoring, and troubleshooting of organization’s communication systems
· Install, configure, test, maintain, monitor, and troubleshoot workstations, servers, and e-mail systems, along with relevant operating systems and third-party applications
· Application/database implementation and maintenance; evaluate vendor systems, recommend and install new systems, and maintain current systems
· Maintain and program phone system including voicemail and extensions
Network security
· Monitor security solutions, including firewall, anti-virus, and intrusion detection systems
· Manage systems and schedules for keeping workstations and servers current with security patches and hot fixes (includes testing patches and documenting results)
· Monitor daily intrusion prevention alerts. Schedule regular internal/external vulnerability scans, analyze results, and mitigate security issues
· Monitor and maintain all network hardware and equipment, including routers, firewalls, switches, hubs, and UPS’s
Recovery management
· Manage daily backup and storage of all critical systems
· Practice asset management, including inventory of servers, workstations, printers, and network components
· Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data
· Develop, maintain, and ensure accuracy of manuals, procedures, and network diagrams
· Configure and maintain testing lab for servers, workstations, and applications
· Perform and maintain the information technologies business continuity plan as the plan’s departmental coordinator
End user support and other duties
· End user support
· Remain current and informed regarding new and emerging technologies that impact the bank’s operations and the banking industry
· Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
· Evaluate and recommend the purchase of networking hardware and software products
· Enhance employee efficiency and effectiveness by helping users improve computer skills and introducing new techniques
· Maintain an accurate, current database for documenting help desk calls and problem resolutions
· As needed, provide computer related support to internet banking customers
Other duties as assigned
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- How many years of VMWare experience do you have?
Experience:
- Microsoft/VMware: 5 years (Required)
License/Certification:
- Drivers License (Required)
- Industry recognized certifications (Required)
Ability to Commute:
- Grand Rapids, MN 55744 (Preferred)
Ability to Relocate:
- Grand Rapids, MN 55744: Relocate before starting work (Preferred)
Willingness to travel:
Work Location: Hybrid remote in Grand Rapids, MN 55744