Admissions Coordinator – ABA Centers of America
Lauderdale Lakes, FL
About ABA Centers of America
ABA Centers of America is a healthcare innovator experiencing steady growth while revolutionizing the autism care field. We provide ABA (Applied Behavior Analysis) therapy and diagnostic services to our clients and families in our centers, in homes, and in the community.
We are currently in 9 states with over 30 clinical service areas, and our roadmap will bring us to more than 50 clinical service areas over the next 12-24 months. We have the resources and talent usually found at a more mature organization, including fully staffed teams to support marketing, IT, accounting, and clinic growth.
Your Role
Reporting to the Director of Admissions, the Admissions Coordinator will help field potential client contacts, educate potential clients on our philosophy and treatment plans, and motivate qualified clients to engage in treatment. The primary job focuses on data entry, lead generation, and follow-up calls. The successful candidate will be sales-oriented with a strong sense of empathy.
What You’ll Be Doing
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Review current files to create new opportunities for the Admissions team
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Verify client insurance benefits online, conduct verbal verification of benefits if requested
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Manage documents needing signatures or authorizations
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Scheduling for admissions and intakes
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Assist in coordinating the admissions process from initial phone call to admitting at our facility
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Speak to families in times of crisis and be a calm voice while offering a solution
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Help schedule and complete screening assessments with clients and be able to relay information to supervisors to help determine eligibility and appropriateness for our program
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Will be trained to interpret insurance benefits and explain them to clients and families to articulate them in a way they understand
Education/Experience and Other Requirements
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Bachelor’s degree preferred but not required
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Inside sales/customer service: 2 years (required)
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Experience with U.S. health insurance market (preferred)
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Behavioral health: 2 years (preferred)
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Must maintain clean background/drug screenings and driving record
Expertise Needed
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Proven sales aptitude
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Proper telephone etiquette
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Ability to work independently and with a team
Benefits
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Three weeks of paid time off in first year (more added with tenure)
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Medical, dental, vision, long-term disability, and life insurance
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Flexible Spending Account (FSA) and Health Savings Account (HSA) options
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Generous 401(k) with employer match up to 6%
ABA Centers of America Culture
ABA Centers of America is determined to maintain its culture with a team of seasoned professionals working toward a shared vision of creating the nation’s leading provider of autism care. All our decisions are data-informed, mission-driven, and client-centric.
Recruiter ID: #LI-JW1