Patient Access Manager
We are seeking a highly skilled and experienced Patient Access Manager to oversee our healthcare organization's patient access department. The Patient Access Manager will be responsible for leading a team of patient access representatives and ensuring the efficient and effective registration and admission of patients. This role requires a strong understanding of healthcare administration, patient access processes, and excellent leadership and organizational skills. The Patient Access Manager will coordinate with Operations and Revenue Cycle.
Responsibilities:
- Oversee the daily operations of the patient access department, including patient registration, insurance verification, and admission processes
- Develop and implement departmental policies and procedures to ensure compliance with healthcare regulations and standards
- Train and mentor patient access staff to ensure high-quality service and accuracy in patient information collection and verification
- Collaborate with other departments, such as revenue cycle and operations, to streamline patient access processes and improve overall patient experience
- Monitor departmental performance metrics and implement initiatives to enhance department efficiency and patient satisfaction
- Stay informed about changes in healthcare regulations and insurance requirements that may impact patient access processes
- Address patient inquiries or concerns related to the registration and admission process
Qualifications:
- Bachelor's degree in healthcare administration, business administration, or related field; master's degree is a plus
- Several years of experience in healthcare administration, with a focus on patient access and registration processes
- Strong leadership and interpersonal skills with the ability to motivate and manage a team
- In-depth knowledge of healthcare regulations, insurance requirements, and patient privacy laws
- Excellent organizational and problem-solving abilities
- Proficiency in using healthcare information systems and patient registration software
We are looking for an experienced and dedicated Patient Access Manager who can effectively lead our patient access department and ensure a seamless patient registration and admission process. If you meet the qualifications and are passionate about delivering exceptional patient care, we encourage you to apply for this rewarding position.
#LP