Primary Responsibilities
- Responsible for the day-to-day operations of the community including the planning, development, implementation, evaluation and improvement of program services, management of staff and the delivery of high-quality service to the residents and their families.
- Maintains ongoing compliance with appropriate local, state, federal, regulatory, and/or accrediting body standards
- Ensures that the community is prepared for inspection by regulatory agencies through regular auditing and updating of community policies and procedures, medical records documentation, environmental standards, etc.
- Lead, develop, and support staff through role modeling, company programs and various initiatives
- Serve as sales leader of the community driving community occupancy, marketing outreach, and referrals
- Meet or exceed the financial goals of the community through revenue generating expense management and labor control
- Supervise and lead the community management team to ensure a smooth operation that meets the needs of residents, families, associates and visitors
Education/Experience/Licensure/Certification
- Bachelor’s degree or equivalent in experience in human services management, housing management, or nursing home management
- Excellent customer service and public relations skills
- Experience working with seniors
- Experience in successfully operating and maintaining a customer focused environment in an Senior Living facility preferred
- Proven record of identifying and developing professional referral sources
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Hyannis, MA: Relocate before starting work (Required)
Work Location: In person