Job Summary:
We are seeking a friendly and welcoming Host/Server to join our dynamic hospitality team. As a key member of our front-of-house staff, you will be responsible for ensuring our guests have an exceptional dining experience from the moment they step through our doors. If you have a passion for food service, a knack for excellent customer service, and a desire to work in a fast-paced and rewarding environment, we encourage you to apply.
Duties:
- Greet and seat guests in a timely and professional manner.
- Take and manage reservations, both in person and over the phone.
- Operate Aloha POS systems efficiently and accurately.
- Assist with maintaining a clean and organized dining area.
- Provide exceptional customer service by responding promptly to guest inquiries and ensuring their needs are met.
- Communicate effectively with the kitchen and other staff members to ensure seamless service.
- Handle guest complaints and concerns with professionalism and tact.
- Provide helpful recommendations to guests to enhance their dining experience.
- Manage cash and credit transactions accurately.
- Maintain a high level of energy and enthusiasm, even during peak periods.
- Perform other duties as assigned by management.
Experience:
- Prior experience in a restaurant or hotel environment is required.
- A strong background in food service and customer service is essential.
- Experience with Aloha POS systems is preferred.
- Ability to work in a fast-paced environment and multitask with ease.
- Excellent communication and interpersonal skills are necessary.
- A positive attitude and a willingness to learn are essential.
Skills:
- Proficiency with Aloha POS systems.
- Experience in the restaurant and hospitality industries.
- Excellent customer service and guest services skills.
- Ability to provide helpful recommendations to guests.
- Strong communication and hospitality skills.
- Experience with food service and food safety protocols.
- Ability to work in a team environment and provide support to colleagues when needed.
Job Types: Full-time, Part-time, Seasonal
Pay: $3.50 - $12.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Vision insurance
Physical setting:
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Fine dining restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only
Ability to Commute:
- Gallup, NM 87301 (Required)
Ability to Relocate:
- Gallup, NM 87301: Relocate before starting work (Required)
Work Location: In person