Natick Walpole VNA is one of the most trusted providers of home health care in the industry. We have been in business for over 100+ years caring for our patients in the MetroWest communities we serve.
We are looking for a Weekend Clinical Coordinator with prior homecare experience preferred. Come join our team of skilled clinicians!
Responsibilities:
- Provides oversight of all patient care services and personnel.
- Supports the organization’s mission, vision, and values.
- Promotes superior customer service to internal and external clients, customers, patients, and staff.
- Ensures coordinated care of new and existing patients.
- Performs joint visits with clinicians, or delegates to an appropriate colleague as needed for a skill/complication.
- Schedules staff Saturday, Sunday, Monday, and as needed.
- Make welcome calls to new patients.
- Ensures fair and consistent workloads for all clinicians and home health aides relative to caseloads, productivity, and geography.
- Collaborates with QAPI leaders to assist in educating clinicians as well as hold them accountable to policies, procedures, and best practices.
- Collaborates with QAPI team to help ensure orders are approved by the responsible physician.
- Participates in the agency wide QAPI program.
- Swiftly communicates adverse events, complaints, or other untoward issues to the Senior Director of Operations.
- Operationalizes agency goals within the scope of the role.
- Participates and may lead task forces, as requested.
- Promotes compliance with all federal and state regulations.
- Manages special programs as needed.
- Identifies, and resolves, when possible, issues impacting clinical care and service.
- Continually assesses staffing needs for their respective team.
- Manages telephone triaging and customer services as needed.
- Acts as a helpful resource to clinicians.
- Provides direct patient care, if needed.
- Works in conjunction with the Clinical Manager
- Works as part of the intake process.
- Additional duties, as assigned.
Requirements/Qualifications:
- Licensed physical therapist, speech-language pathologist, occupational therapist, or registered nurse in Massachusetts. RN preferred
- Master’s Degree in a clinical field or MBA, preferred.
- Proficient knowledge of home health care eligibility, services, and reimbursement guidelines.
- Three years’ experience in Home Health Care required.
- Valid driver’s license
Skills/Competencies:
- Possesses vision and values in line with NWVNA mission and values statements.
- Plans and manages time effectively and productively.
- Exceptional communications skills: verbal, nonverbal, and written.
- Working knowledge of computer /office products and ability to quickly learn our home care software package and tools.
- Working knowledge of OASIS documentation.
- Demonstrated ability to effectively lead a team of diverse individuals.
Job Type: Part-time
Standard shift:
Weekly schedule:
Ability to Relocate:
- Walpole, MA 02081: Relocate before starting work (Required)
Work Location: In person