Erie County Care Management, Inc., a progressive and growing non-profit agency with excellent benefits and competitive salaries, is seeking talented professionals for the following position:
Community Health Worker
Job Description:
- Collaborate with Community Care and UPMC Health Plan care management staff, as needed, for interventions to determine potential need for additional services or support
- Collaborate directly with Emergency Shelter, Housing Support, Hospitals, and Ambulatory providers
- Assist in scheduling appointments as needed
- Maintain a flexible schedule to meet members' need
- Advocate for the members' community needs, medical and behavioral health needs
- Assist members with specific non-medical needs that affect health and access to care
- Mobilize the community level to enhance provider understanding of community needs and preferences
- Engage the community to improve underlying social and economic conditions that impact health
- Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances.
- Identifying challenges a member faces in the Eight Stages of Wellness and Recovery
- Bridge the gap between the physical health care and behavioral health treatment
- Connect the member to community-based treatment and recovery supports.
- Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers and recovery supports
Qualifications:
- A person in the community who has expertise in issues such as housing, transportation, peer support, career training and community education
- Proof of high school graduation or GED 1 year providing customer service, or clinical, or social service or case management experience in the community required.
- Ability to develop rapport and demonstrate good interpersonal skills Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc. preferred Personal or family experience in the health care system preferred. Knowledge of key concepts and principles (recovery, resiliency, and wellness) Demonstrate ability to work with other people through a cooperative effort.
- Ability to utilize motivational interviewing Ability to model and share the recovery principles: Hope, Personal Responsibility-Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community supports Basic computer skills and familiarity with Microsoft products Good verbal and written communication skills Willingness to travel throughout our service area.
- Solid organization skills and ability to set priorities and schedule time efficiently.
- Self-directed and flexible to meet the needs of our members Value for and ability to deliver excellent customer service Has own vehicle
ECCM is a qualified employer and participates in the Public Service Loan Forgiveness (PSLF) program. For more information on PSLF, visit StudentAid.gov/publicservice.
Send letter of interest and resume to:
Human Resources Department
Erie County Care Management, Inc.
1601 Sassafras Street
Erie, PA 16502
No Phone calls please
EOE
Job Type: Full-time
Job Type: Full-time
Pay: $32,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Do you use tobacco products?
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations