Remote Refractive Surgery Coordinator
**Location:** Fully Remote
**Working Hours:** Eastern Time Zone (EST) Business Hours
**About Us:**
We are a premier cataract and refractive surgery clinic, dedicated to providing a 5-star surgical experience to our patients. Our mission is to deliver exceptional care, utilizing the latest technology and techniques in the field. We are seeking a motivated and experienced Refractive Surgery Coordinator to join our team and help us maintain our high standards of patient care.
**Job Description:**
The Refractive Surgery Coordinator will be responsible for managing all aspects of the surgical workflow, from initial counseling to post-operative care. This role REQUIRES a sales-oriented mindset and experience in a cataract/refractive medical practice. The ideal candidate will excel in patient counseling, upselling premium lenses, and navigating insurance benefits.
**Key Responsibilities:**
- Coordinate the entire surgical process for patients, ensuring a seamless experience from A-Z.
- Counsel patients on pre-operative and post-operative instructions.
- Obtain and manage surgical consents.
- Communicate insurance benefits and financial obligations to patients.
- Maintain adherence to our vision of providing a 5-star surgical experience.
-MOST IMPORTANTLY: Upsell premium lenses to enhance patient outcomes and satisfaction.
**Qualifications:**
- Proven experience in a cataract/refractive medical practice.
- Strong sales-oriented mindset with a track record of achieving sales targets.
- Excellent communication and interpersonal skills.
- Ability to work independently in a remote setting.
- Familiarity with medical insurance processes and patient counseling.
- High level of organizational skills and attention to detail.
**Compensation:**
- Base hourly rate plus incentive commission.
- No cap on commission; potential to earn over $100,000 annually based on performance.
**How to Apply:**
If you are passionate about providing exceptional patient care and have the experience and drive to succeed in a sales-oriented role, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.
**Benefits**
-Paid holidays
-PTO
-Medical insurance
-$401K
Join our team and be a part of a clinic that values excellence and patient satisfaction above all else. We look forward to meeting you!
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Work from home
Healthcare setting:
- JCAHO accredited facility
- Private practice
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Preferred)
Work Location: Remote