Job Functions and Responsibilities:
- Understand and carry out all functions of the position.
- Adhere to all HRC Policies and Procedures.
- This position will support the collection and billing functions of patient accounting within the department.
- Assist with collection of old and current AR.
- Provide excellent patient-customer service.
- Make outbound calls to patients in attempt to collect open balances.
- Notify customers with high balances and mailing past-due notices.
- Review and reconcile patient ledger and balances.
- Be familiar with EOB’s and Insurance correspondence.
- Follow up status of the payment.
- Itemize and print courtesy statements for patients.
- Other duties as assigned
Team Player
- Be proactive to eliminate crisis.
- Maintain confidentiality in all aspects of daily work, recognizing that many confidential documents and conversations will need to be relayed.
- Demonstrate regard for the dignity and respect of all employees, medical staff, patients and visitors.
- Communicate effectively in a timely and professional manner.
- Keep work area and surrounding areas in a clean and organized manner.
- Coordinate efforts to work effectively with others in a manner that is productive, recognizing that it creates continued development of the “team” concept.
- Interact with fellow employees in a way that promotes a harmonious and cooperative working environment.
- Attend all meetings as required.
- Participate in performance improvement activities.
- Maintain proper attendance and punctuality to ensure that the practice operates in an efficient and cost-effective manner.
- Accept responsibility and accountability for actions.
- Assist with any task that can help improve the flow and efficiency.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Experience:
- ICD-10: 1 year (Preferred)
Ability to Relocate:
- Pasadena, CA 91107: Relocate before starting work (Required)
Work Location: In person