Support Solutions is seeking dedicated and compassionate Residential Program/House Managers (DSP), to oversee the daily operations of Residential Homes/Programs. As a Program Manager, you will be responsible for ensuring the well-being and safety of the Individuals who have varying intellectual disabilities and mental health challenges, as well as your DSP staff.
Essential Duties and Responsibilities: include the following.
- Implements and adheres to all policies and procedures of Support Solutions.
- Maintains client’s records according to policy.
- Develops individualized service plans in conjunction with the treatment team.
- Attends and Participates in all team meetings.
- If applicable, ensures licensed facilities complies with all regulations.
- Completes, reviews, approves Therap Documentation accuracy daily for proper billing.
- Communicates regularly with Service Coordinator as applicable.
- Communicates regularly with clients supported as well as case managers/parents/legal guardians to ensure continuing satisfaction with services.
- Provides in-program support Monday 8 am through Friday 4 pm; as well as after hours support during nights and weekends. Provides on-call support on a rotating basis from Friday 5 pm to Monday 8 am;
- Oversight and weekly submission of petty cash.
- Supervise staff and directs their activities with the clients.
- Scheduling staff to meet the needs of the program and ensures that shifts are covered.
- Provide coaching and feedback, and completes staff performance evaluations.
- Disciplines staff members as needed.
- Audits and approves staff hours, mileage and documentation.
- Provides training on clients supported and program activities
- Direct support of clients supported in the absence of a Direct Support Professional.
- Coordinate all appointments for clients supported with providers and attend those appointments in the absence of a designee.
- Oversight of residential home and Vehicle maintenance. Requests repairs of home and vehicle as needed.
- Oversight of program functions, including MARS, Menu’s, Client Activities, Schedules and other program needs as necessary.
- Provides at minimum, 5 days weekly of in program support/oversight in each program assigned.
- Performs other duties as assigned by Supervisor.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Eligibility Requirements:
- Current Valid Driver's License
- Current and active Auto insurance (name must be listed as a covered driver)
- HS Diploma/GED/HiSet
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk. The employee is frequently required to stand or sit. The employee must frequently lift and/or move up to 20 pounds; may be required to do physical restraint holds.
Benefits:
In return for your commitment to making a difference in the life of someone else, Support Solutions will provide a fun and rewarding work environment, benefits package, competitive pay rates, PAID in-house professional development (training) and advancement opportunities within the organization.
Support Solutions status as a 501(c)(3) non-profit organization may qualify you for Federal Student Loan Forgiveness
Visit us, or apply online at: www.supportsolutions.org
Support Solutions is an Equal Opportunity Employer
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Job Type: Full-time
Pay: From $42,450.20 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Auburn, ME: Relocate before starting work (Required)
Work Location: In person