For over 20 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online bachelor’s and master’s degree options at the City University of New York, and for serving transfer students as the University system’s only undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.
The School’s growth has been remarkable, with twenty-four degrees launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000 students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In addition, the school has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship opportunities to current students. CUNY SPS has consistently been named by U.S. News & World Report as one of the country’s top online institutions. This year, the School was ranked in the top 2% in the nation on the publisher’s list of the 2021 Best Online Bachelor’s Degree Programs.
Within and created at the same time as CUNY SPS, the Office of Professional Education and Workplace Learning (PEWL) designs custom workplace learning programs to help organizations achieve their goals. We are experts in research-based learning practices, online as well as in-classroom curriculum development and implementation. We are uniquely positioned to respond to organizational learning needs and support change management initiatives swiftly and effectively.
CUNY SPS partners with Administration for Children’s Services (ACS) to develop professional learning opportunities for child welfare and juvenile justice professionals. The collaboration between the two organizations has formed the ACS Workforce Institute (ACS WI). The ACS Workforce Institute (WI) is a state-of-the-art professional development institute that strengthens skills and provides support to child welfare and juvenile justice frontline staff as they strengthen and support New York City’s families and children. https://www.nycacstraining.org
The Office of Training and Workforce Development with the Division of Policy, Planning, and Measurement at ACS provides foundational and continuous learning opportunities for child welfare and juvenile justice direct service staff and supervisors. Reporting to the Director of Learning Programs, the Manager of Learning Development will work closely with ACS leadership and staff, CUNY School of Professional Studies, ACS contract provider agencies and consultants. This position is contracted for up to 12 months.
The position’s focus is to develop new learning programs that will prepare all direct service staff with strong practice skills according to a set of established core competencies, as well as provide on-going support to ensure learning transfer and continued skill development. This position will serve as an ACS lead on assigned learning program development project teams along with project managers from CUNY SPS and consultant subject matter experts within the child welfare and juvenile justice fields.
This position will also work as part of a team of directors within the PPM division to improve recruitment, retention, staff development, coaching, and supervision of ACS and provider agency staff. This position will play a key role of supporting the development and implementation of a plan to revise the agency’s training structure and its ongoing professional development and coaching strategy for more than 3,000 frontline workers and supervisors in the Divisions of Child Protection and Youth and Family Justice, and for several thousand direct service employees of ACS contract provider agencies. This position will serve as a key liaison within the Office of Training and Workforce Innovation as well as within the Policy, Planning and Measurement Division toward the continuing development of the ACS Workforce Institute.