Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and efficiently
- Process payments and maintain guest accounts
- Provide information about hotel services, amenities, and local attractions
- Assist with night audit procedures as needed
Requirements:
- Previous experience in hospitality or customer service is preferred
- Proficiency in using phone systems and computer software (FOSSE)
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- or multilingual skills are a plus
- Knowledge of hotel management systems is advantageous
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills and interact with guests from diverse backgrounds.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Humble, TX 77338 (Required)
Work Location: In person