CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence!
Now in 14 states nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.
Account Manager Benefits
- Guaranteed hourly pay - $21.00/hour
- Monday - Friday hours - NO WEEKENDS!
- Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
- Paid time off and great work/life balance
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
***To apply directly to our National Recruiter (these applications will be reviewed first) please copy/paste this link:***
https://carhop.applytojob.com/apply/Z8DcVx32eb/Account-ManagerCollector-2100-No-Weekends-And-Full-Benefits?source=INDES
Account Manager Responsibilities
- Placing outbound calls & accepting inbound calls from CarHop Finance customers
- Face to face interaction with customers regarding the status of their auto loan
- Utilizing your communication and negotiation skills to resolve the delinquent account
Account Manager Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills
- Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
- Professional, detail-oriented, well organized and efficient
- Previous customer service experience, face-to-face or call center, is preferred, but not required.
- Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
- Strong/Advanced negotiation, counseling and problem solving skills.
- Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
Job Type: Full-time
Pay: $20.50 per hour
Expected hours: 40 – 42 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Weekly day range:
Education:
- High school or equivalent (Preferred)
Work Location: In person