Yoogi's Closet is a widely-known online service for buying and selling pre-owned, authentic luxury goods. We specialize in high-end luxury designers such as Louis Vuitton, Chanel, Hermes, Gucci, Christian Dior, Burberry, and many more. Based in Seattle, Yoogi's Closet was recognized as one of the fastest growing private companies in WA state by the Puget Sound Business Journal for five years in a row. We have been mentioned in leading fashion publications such as Lucky, Allure, and Elle magazines as a trusted retailer of pre-owned luxury handbags, shoes, jewelry, and other accessories.
Job Responsibilities
- Providing exceptional support for buyers and sellers using your knowledge of company merchandise, services, and policies
- Managing inbound/outbound phone calls, emails, and live chat communications for all client service-related issues and inquiries
- Providing "personal shopper" advice on purchases
- Processing returns and refunds
- Providing assistance with order fulfillment, when necessary
- Pick and pack online orders with an emphasis on accuracy, when necessary
- Prepare, clean, and restore inbound inventory of leather goods, accessories, clothing, and jewelry, when necessary
Ideal Candidate will Have
- 1-2 years experience in customer service
- Interest and some knowledge in high-end fashion and accessories
- Excellent written communication
- Ability to multitask and prioritize
- Strong soft skills and an empathetic approach to customer service
- Competent in computer skills and familiarity of Microsoft Office products
- Very detail oriented and focused on quality
- Ability to work in a fast-paced environment
- A positive attitude
This position is hybrid-remote after the initial training period has been completed.
Learn more about our company here:
https://www.yoogiscloset.com/
https://www.instagram.com/YoogisCloset/
Job Type: Full-time
Pay: $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Seattle, WA 98125