We’re FUTUREBEAN. A premium coffee company innovating the next generation coffee shops. Our team produces artisan-roasted coffee, house-made baked goods and bakes fresh all day. Our focus is creating memorable guest experiences through friendly, welcoming service. We’re on the lookout for a manager who is just as passionate about hospitality as we are. The ideal candidate will have experience developing a team dedicated to service and operational excellence, as well as coffee and/or food leadership.
Pay & perks
● Hourly rate of $30/hour + Sales Performance Bonus (up to $1,250 yearly)
● Paid time off
● Health, dental and vision insurance
● Employee discount
● Cellular stipend (monthly)
● A totally unique and guest-focused work environment
● An opportunity to join a dynamic company
● Paid training
A day in the life of a FUTUREBEAN Manager
As the manager, you’ll . . .
● Apply your past retail leadership experience to set an inspirational tone for staff and guests by modeling a welcoming approach to guest service, as well as excellence in coffee and food leadership
● Develop multi-dimensional leaders through meaningful training and coaching conversations informed by observed performance across each team member’s responsibilities
● Understand market-specific barriers to growth, mobilize resources to solve problems & drive priorities
● Ensure management & staff are focused on effectively achieving top priorities
● Leverage business and planning expertise to ensure the successful execution of operations plan
● Train and Maintain Brand Standards.
If this sounds like you, we’d love to hear from you!
Must have experience
● Strong organizational, interpersonal and problem-solving skills
● Experienced manager or multi-unit leader with unique portfolio experience (i.e., high volume DTs, efficient square foot café with high merchandise sales, concept store(s), kiosks, etc.)
● Ability to create and execute strategic initiatives at a rapid pace in an evolving and highly visible business environment
● Ability to lead and develop your team with a proven track record of coaching high-performing teams
● Ability to be flexible, navigate ambiguity, and adapt knowledge and experience to the needs of the business, team and guests
● Deep understanding of and demonstrated commitment to delivering an exceptional guest experience
● Forward-thinking with strong decision-making capability and strength in problem-solving using a combination of established methods and external processes
● Ability to uphold daily, weekly and monthly responsibilities of shop operations, such as scheduling, staff projections, and interdepartmental communications
Nice-to-have experience
● 2+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service
● 2+ years of management experience leading a team of 10 or more, including training and coaching, with strong leadership and communication skills
● 2+ years of experience in a customer-service-oriented role
● Experience in a multi-unit environment, knowledge of retail or restaurant industry operations, and financial reporting
Here are the physical things you’ll have to be able to do:
● Ability to stand for prolonged periods of time or the entire shift
● Ability to lift a minimum of 30 pounds
● Operate and use all equipment necessary
● Process information/merchandise through POS system
● Handle food and hot beverages
● Ability to freely access all areas of the shop
Thanks so much for your interest in FUTUREBEAN! If this sounds like a good fit, we hope you’ll apply today!
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available for 4 weeks of training in Seattle July 8 - August 2?
Experience:
- Management: 2 years (Required)
Ability to Commute:
- Seattle, WA 98104 (Required)
Work Location: In person