About Fahlo
- Fahlo sells cause-related bracelets that come with an animal to track, while helping give back to the various organizations actually doing the tracking and research! By combining a tangible bracelet and interactive tracking experience, our goal is to educate customers about wildlife and excite them about conservation. 10% of our net profits are donated to our nonprofit wildlife partners.
- Through our commitment to raising awareness for wildlife conservation, we are confident that Fahlo will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking!
Overview
- This person will report to the Operations Team Lead/Operations Manager and be responsible for all aspects of processing sales orders to completion. This is a remote position.
What You'll Do
- Assist with all aspects of wholesale order processing, communicating directly with the operations team and wholesale representatives to get an order shipped.
- Communicate with the warehouse team on shipping instructions, special requirements, etc.
- Communicate directly with customers on order and payment related issues like credit card declinations, incorrect shipping information, etc.
- Monitor billing, specifically unpaid invoices and overdue accounts. Communicate with customers and sales reps related to bill collecting.
- Assist Operations Lead/Manager and Wholesale Sales Representative in managerial, operational, and other miscellaneous daily tasks.
Preferred Qualifications
- Must be detail-oriented with excellent organizational skills
- Strong computer skills, including Google Drive processing; google sheets/ google docs
- Ability to be self-sufficient, while also able to communicate effectively
- Excellent time management
- Eagerness to learn our processes
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Unlimited PTO
- Remote Work
Education and Experience
- Bachelor’s degree preferred
- Relevant job experience is a plus, but not required. We are looking for hard workers ready to dive in and learn!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Schedule:
Work Location: Remote