Description:
Wasted Grain is seeking dedicated and highly skilled individuals to join our team as Security. As a Security professional, you will be responsible for ensuring the safety and security of our guests and staff, while maintaining a welcoming and enjoyable atmosphere. If you possess excellent communication skills, a keen eye for detail, and a passion for providing exceptional customer service, we invite you to apply for this exciting opportunity.
Duties/Responsibilities:
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Maintain a Safe Environment: Monitor the premises to prevent any potential security breaches, disturbances, or illegal activities.
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Conduct routine patrols to ensure the safety of guests, staff, and property.
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Respond promptly and appropriately to any incidents or emergencies that may arise:Enforce venue policies and procedures to maintain order and a safe environment.
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ID Verification and Access Control: Verify the age and identification of guests to ensure compliance with legal drinking age requirements.
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Control access to the nightclub by checking tickets, monitoring guest lists, and handling crowd control effectively.
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Detect and handle counterfeit identification or fraudulent activity.
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Crowd Management: Monitor crowd behavior and identify potentially disruptive or aggressive individuals.
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Use appropriate conflict resolution techniques to defuse tense situations and maintain a positive environment.
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Manage lines and queues efficiently, ensuring smooth entry and exit of guests.
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Customer Service and Assistance: Provide exceptional customer service by assisting guests with inquiries, directions, and general information.
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Address guest concerns and complaints in a professional and courteous manner.
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Assist with any first aid or medical situations, coordinating with medical personnel if necessary.
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Work closely with the management team, fellow security staff, and other venue personnel to maintain effective communication and coordination.
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Collaborate with law enforcement or emergency services when required, providing accurate information and assistance.
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Performs other related duties as assigned.
Requirements:
- Excellent interpersonal and communication skills.
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Strong ability to remain calm and composed in high-pressure situations.
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Physical fitness and the ability to stand, walk, and carry out patrols for extended periods.
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Knowledge of local laws, regulations, and best practices pertaining to nightclub security.
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Basic first aid and CPR certification is an advantage.
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Professionalism, integrity, and a commitment to maintaining confidentiality.
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Must be able to work flexible hours, including evening, weekends, and holidays.
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Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity
Education and Experience:
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Must be at least eighteen years old.
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Prior experience in nightclub security or a similar role is preferred.
Physical Requirements:
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Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
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Must be able to lift at least 15 pounds.
Benefits & Perks:
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Accrual up to 40 hours of PTO
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Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
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Corporate Shoe Program through Shoes for Crews and Skechers
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Competitive Pay
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Flexible Scheduling
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401(k)
Full – Time employees are eligible for the following additional benefits:
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Medical & Prescription
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Dental & Vision
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Health Saving Account (HSA)
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Wellness Program
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Discount Pet Care Plan
- For a complete list of our benefits please visit: squareoneconceptsinc.com/careers