Parts Counter Associate
*** Urgently Hiring ***
Pacific Tractor & Implement, located near downtown Hillsboro, is looking for friendly, customer service-oriented individuals for our Parts Department. We are one of the industry leaders in sales and service for Kubota, Landpride and Husqvarna. Ideal candidates should have at least one year of dealership or auto parts store counter sales experience. This is a fantastic opportunity for a candidate who is ambitious and eager to learn. Please join our TEAM!!!
Job Responsibilities
- Assist in retail customer purchases
- Ability to multitask in a fast paced environment
- Strong problem solving, critical thinking and analytical skills
- Ability to adjust work flow quickly and smoothly
- Knowledge of location of all parts and some knowledge of uses and installation techniques
- Ensure customer satisfaction through efficient and timely processing of part orders, within the guidelines of company policies and procedures and by checking parts availability
- Verify prices and enter orders into computer
- Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers.
- Establish a good relationship with distributors, dealers and consumers
- Notify customers of parts availability and shipment dates
Qualifications
- Customer service oriented
- Good knowledge of product and mechanical/electrical parts
- Excellent telephone manner and customer service ability
- Must have reliable means of transportation
- Must have the ability to work days Monday through Friday, subject to change after training
- Dedication to your job and a strong work ethic
- Stable under pressure
- Must be able to stand for up to 8 hours during shift
Experience
- Parts Associate or Inventory Control - 1 year preferred
- Computer literate
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Preferred)
License/Certification:
- ASE Certification (Preferred)
Work Location: In person