The Program Coordinator is responsible for multiple administrative and program support functions for various TWC programs. Specifically, the coordinator will build class rosters, manage classroom scheduling, and support faculty before and during the semester. In addition, the coordinator will oversee the application of students’ final evaluations, upload and edit content on TWC’s student learning platforms, and assist with general program outreach and administration.
TWC is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. However, TWC does have some physical space in Washington, D.C. and the individual in this role will be expected to work in Washington DC regularly.
Essential Functions listed in order of importance:
Manage communications between TWC, faculty and students in email correspondence and telephone communications, use sound judgment to solve problems proactively and/or to refer them to the next level as needed
In collaboration with the Executive Director of Workforce Readiness & Programs, assist with effective interdepartmental communication flows that inform the organization about course-related changes, policies, and timelines.
EVALUATIONS AND GRADE MANAGEMENT
OTHER TWC RESPONSIBILITIES
Education and Experience an equivalent combination of education, training, and experience will be considered:
Preferred Education/Qualifications and Experience:
Experience using a variety of database management systems including but not limited to StarRez, Canvas, Salesforce, and LMS tools
Some experience with project management and broad administrative capabilities
Background in a college environment and/or working with college students preferred
Knowledge, Skills, and Abilities which are not reflected in the competencies but are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position:
Be able to work some evenings each semester to support faculty (flexible schedule provided)
Ability to work collaboratively on multiple projects simultaneously
Proven ability to articulate organizational objectives and development goals
Independent judgment and initiative
Strong organizational, planning, and project management skills
Supervisory Responsibility
This position has no supervisory responsibilities.
Competencies required to perform the job successfully:
The Washington Center’s Values guide our mission work in every regard–internally and externally.
Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position:
Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the job's essential functions.
The Washington Center is an Equal Opportunity Employer. It is TWC's policy to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.
The Washington Center stands in solidarity with all marginalized communities. We believe communities are strengthened by the inclusion of and equity for all people. Racism, hate, and violence have no place in our society, and we condemn all such acts. We are committed to becoming an anti-racist and anti-hate organization.
We commit to continuously striving for diversity, equity and inclusion through ongoing education, reflection, and awareness. As an organization nearing five decades in existence, we recognize we have work to do. At The Washington Center, each person brings unique and varied lived experiences which inform our thoughts, actions, and decision-making processes. We aim to create an inclusive, safe environment for our staff, students, and all stakeholders, where everyone’s differences are honored, every perspective is valued, and everyone is safe to bring forth their authentic selves.