Northwest Vision Institute Seeks Friendly & Tech-Savvy Rockstar!
About Us:
Northwest Vision Institute, PLLC is a thriving ophthalmology & optometry practice in Bellevue and Kirkland, WA. We offer comprehensive eye care, from routine exams to advanced surgical procedures like cataract surgery and ICL. Join our passionate team and be part of making a difference in people's lives!
The Opportunity:
We're looking for a reliable and enthusiastic full-time Front Desk Representative/Phone Operator for our busy Bellevue location. This is an entry-level position with excellent growth potential! We welcome applicants who are eager to learn about the medical and optical field and possess strong computer skills.
You'll Be Responsible For:
- Greeting patients with a warm and welcoming smile
- Checking patients in and out efficiently
- Collecting money for co-pays, retail sales, and payments for elective services
- Triaging incoming phone calls and scheduling appointments
- Taking accurate phone messages and routing them to the appropriate team member
- Keeping the front desk area organized and maintaining a professional atmosphere
What We're Looking For:
- Tech Savvy: Experience is not required, but you must be comfortable using multiple software programs for scheduling, electronic health records (EHR), and patient/staff communication.
- Team Player: You thrive in a collaborative environment and enjoy working with a dedicated team.
- Excellent Communicator: You have strong verbal and written communication skills and can build rapport with patients easily.
- Organized and Detail-Oriented: You take pride in accuracy and can manage multiple tasks efficiently.
- Reliable and Punctual: You demonstrate a strong work ethic and have excellent time management skills. Must be able to start at 7:00 AM as this is an opener position.
The Benefits:
- Competitive hourly wage: $19.00 - $22.00 per hour
- Full-time schedule: 40 hours per week (Monday-Friday, 7:00 AM - 4:00 PM, no nights or weekends)
- Paid holidays, time off, and a wellness day annually
- Comprehensive medical benefits with a health savings account (HSA)
- 401(k) retirement plan with employer matching
- Dental insurance
- Employee discount program
Ready to Join Our Team?
If you're a reliable, tech-savvy individual with a passion for exceptional customer service, we encourage you to apply!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person