Essential Duties:
Making outbound calls to existing and potential customers while projecting a professional image and using a company-prepared script.
- Making outbound calls to prospects or customers
- Telemarketing or sales calls to promote products or services
- Calling existing customers to recommend product upgrades, renewals, add-ons or new, unrelated purchases
- Additional duties and responsibilities as assigned.
- Be knowledgeable and current on pricing, seasonal promotions, coupons, and other price-related information.
- Must be able to respond to online service request in a timely manner while projecting a professional image.
- Must have a positive mindset, goal-oriented, energetic and willingness to learn.
- Must have a very pleasant telephone demeanor and be able to demonstrate good customer service and telephone etiquette.
- Must be familiar with company policies and be able to communicate with customers in regard to services the company provides with a high degree of accuracy.
- Must be able to work with other employees, management, and technicians to get the job done correctly and in the best interest of our customers while abiding by Company policies and procedures.
- Has basic Plumbing and or HVAC knowledge is a PLUS
- Basic sales skills, thinks “out of the box” to help schedule calls.
- Bilingual is a PLUS. Spanish/English
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
Application Question(s):
- Do you have any experience in Cold Calling/ Outbound Calling?
Experience:
- Phone Sales: 2 years (Preferred)
- Cold Calling / Outbound Calling: 2 years (Required)
Shift availability:
Work Location: In person