Our client located in the Midtown area is looking for a Box Office Associate to join their team!
Pay: $20 - $21/hr
Temp to Perm
Monday - Friday, 9am - 5pm
The Box Office Associate works with the Ticketing Manger and Guest Services Concierge to provide excellent customer service for all patrons.
DUTIES AND RESPONSIBILITIES:.
- Handle day-to-day operations of the Box Office, including renewal seating, fulfillment of ticket orders, creating and maintaining patron accounts, handling phone inquiries and exchanges, outbound sales etc.
- Assist with mailings to subscribers and single ticket buyers, including ticket mailings.
- Handle patron ticketing problems and requests quickly and courteously, adhering to company policies.
- Handle inquiries and requests made via the Ticketing phone line and/or the Ticketing email address.
- Process and fulfill merchandise orders.
- Represent subscription and/or merchandise tables during performances and other company events as needed.
- Work during performances, handling ticketing issues such as sales, lost tickets, unsatisfactory seats, last minute exchanges and ticket donations.
- Assist with reconciling sales with accounting on a daily, weekly, and monthly basis.
- Assist with reconciling daily and weekly Telemarketing sales reports.
- Complete special projects as assigned by the Box Office Manager or the Guest Services Concierge.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- ticket selling: 1 year (Preferred)
Ability to Relocate:
- Atlanta, GA 30318: Relocate before starting work (Required)
Work Location: In person