A Retail Sales Associate helps customers while they shop, answers questions, and assists in daily store operations. In this role, you serve as a representative of the retail brand and play an important role in the store’s overall success. Retail associates might also be referred to as sales associates or representatives.
As a Retail Sales Associate, your day-to-day job duties and responsibilities might include:
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Greeting customers.
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Answering customer questions related to merchandise and store policies.
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Recommending products or services based on customer needs.
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Processing customer payments and refunds.
A Retail Sales Associate is also responsible for daily store operations, including:
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Opening and closing of the store in accordance with operating hours.
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Stocking, organizing, and taking inventory of merchandise.
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Keeping the store clean.