Location: Pleasantville, NJ
Salary Range: $60,000-$70,000 annually
Overview: Assists the General Manager and/or Asst General Manager in supervising daily operations. Monitors employee performance, identifies safety issues, and addresses operational needs. Specific job responsibilities will vary by location. CDL Required.
Responsibilities:
· Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
· Assists the General Manager in day-to-day operational oversight of location operations including billing, payroll, routing/scheduling, DOT & state Dept of Education compliance, accounts receivable and accounts payable, recruitment and hiring of location employees.
· Ensures drivers have the daily documentation necessary to complete their routes. Ensures completed charter documentation for processing. Coordinates field trips by the assignment of personnel and vehicles. Ensures vehicles dispatched are in proper working condition and daily DVI (pre and post trip) forms have been submitted.
· Coordinates the dispatching, in-service monitoring, and turn-in activities involved in daily transit operations. Acts as back up member of Dispatch or Scheduling team.
· Develops manpower requirements for Dispatchers, Operators, and assists with evaluating trip patterns for run structure revisions.
· Develops procedure manuals for Dispatchers, Road Supervisors, Drivers, and Service Personnel. Holds routine meetings with Dispatch and Scheduling staff to respond to service issues and keep staff abreast of customer or company changes and requirements.
· Completes necessary daily and/or weekly reports for company and customer (stand by report, Vehicle Maintenance Report, Manpower Report, Service Quality, and Complaint / Commendation Report).
· Tracks and maintains employee attendance system, processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms.
· Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer complaint data, accident data, road call data, and other operations related functions.
· Recommends and disciplines operations personnel. Interviews necessary drivers and staff and completes customer complaint investigations.
· Informs General Manager of potential risks in the operation.
· Performs all other duties as assigned and may assist with other areas based on location needs
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
Ability to Commute:
- Pleasantville, NJ 08232 (Required)
Ability to Relocate:
- Pleasantville, NJ 08232: Relocate before starting work (Required)
Work Location: In person