We’re looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! This is a call center Sales position.
Compensation:
$49,000 - $60,000 yearly
Responsibilities:-
Create records of customer interactions and follow up to ensure all questions have been answered
- Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
- Maintain customer accounts and update with new account information as needed
- Regularly meet with sales lead to receive the newest service and product knowledge
- Generate leads for sales teams
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Study for NMLS Test
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Take 300-400 outbound sales calls a day
Qualifications:-
Display strong communication skills, active listening skills, and personal skills
- Previous work in a customer-facing position
- High school graduate, G.E.D. recipient, or equivalent
About Company
We are a diverse team of problem-solvers who are committed to providing great financial products and customer experience. We bring together expertise in financial services, technology, engineering, operations, and law. We are designing elegant tech-enabled solutions to endemic financial problems.
Our goal is to deliver not just financial products but financial independence. By combining brilliant financial solutions with financial education we can propel Americans forward to achieve their goals and realize their dreams.
2nd mortgage lender