Job Title: Resident Manager, Parker Towers
FLSA Status: Non-Exempt/Hourly
Location: New York, NY
Beam Living, a Blackstone portfolio company, is a vertically integrated Real Estate management company that creates, manages, and supports communities throughout New York City.
We are focused on being a great place to work, live & grow. We are part of a competitive NYC residential real estate market and need a talented team to deliver on our promises to residents and to communicate to the world why they should live in our communities.
We are looking for someone to join our Management Team in the role of Resident Manager. If you are interested in joining an innovative team as we take care of our residents today and reshape communities to attract the residents of the future, then maybe you should join us.
Only read further if you are:
- Kind
- Thoughtful
- Honest
- Committed to leaving people and places better than you found them.
- Someone who cares about building a great place for people to work, live & grow.
You should be:
- A passionate leader who believes that helping others win is a noble cause and that energetic hands-on leadership is the only course of action.
- A creator who enjoys the challenge of solving complex problems.
- An executor who is passionately committed to excellence and will relentlessly pursue the team’s goals.
- A creative who believes that if we do something, we should do it better than anyone.
- Flexible things change.
What you will do:
- Responsible for maintaining the physical assets of the property.
- Supervise and monitor the day-to-day operations of maintenance staff while cultivating positive resident-landlord relationship.
- Perform daily property condition inspections to ensure all common areas are properly maintained and clean. Common areas including but not limited to lobby, laundry rooms, hallways, offices, storage areas, refuse areas, and grounds must be always clean. Schedules routine janitorial tasks to ensure that the above is consistently maintained.
- Conduct regular preventive maintenance throughout the property including both interior and exterior components.
- Manage turn process from move out and scoping through completion of work and resident move in, ensuring unit is in pristine condition and proper documentation is provided to AGM.
- Coordinate maintenance request that require outsourced contractors for repairs that cannot be handled in-house. Work with and report any maintenance issues to GM and AGM. Supervise completion of scope.
- Submit incident reports to office regarding emergencies, resident incidents, staffing incidents, unsafe conditions, etc.
- Report any violations received to Ops and Compliance team.
- Ensure all maintenance supplies are adequately stocked and inventoried.
- Ensure PO’s are created for all orders, vendor services and supplies.
What you should have:
- The ability to connect with others to lead and keep the team aligned and focused.
- A “can-do attitude” with the ability to multitask and remain calm under high pressure in a fast-paced environment.
- 7+ years of recent hands-on experience in the property management industry.
- 5+ years of supervisory experience.
- Facilities/Operations experience with strong working knowledge of building systems.
- Proficiently skilled in plumbing, electrical, mechanical, and basic construction.
- Superior time management and organizational skills.
- An analytical ability to collect and use information to solve complex problems.
- Experience managing resident amenity spaces.
- Ability to effectively communicate with all levels of management; internally and externally.
- Fanatical discipline and relentless desire to do what needs to be done.
- A love for doing what others won’t and solving very difficult problems.
- A desire to grow and take on ever increasing responsibility.
What we offer:
We know that if we take care of our team, everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go.
Hourly Rate: $40.86
Exact compensation may vary based on skills, experience & location.
A full slate of benefits that includes things like paid parental leave, educational assistance, and mental health resources.
Treating people with kindness and respect will always be at the core of what we do. If you care about what you do and how it impacts others, then maybe you should be part of our team.
A few of the people you will work with:
City Life Just Got Happier
Beam Living believes that diversity, equity, and inclusion among our teammates is critical to our success as a company. However, it is not enough to just BE diverse, diversity must be embraced! We want you to feel comfortable bringing your best self to work, which is why Beam Celebrates how diversity contributes to a welcoming inclusive environment where everyone belongs.
To further our commitment to fostering an environment that welcomes and embraces diversity, all employment decisions at Beam Living are based on individual qualifications, business needs and job requirements without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other status protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.