CONVENIENCE STORE SHIFT LEADER
As a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort. You serve as a role model for exceptional customer service and adherence to company policies and procedures.
Major Job Activities
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Be a role model for exceptional customer service.
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Create a positive work environment by treating all employees fairly and respectfully.
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Work side-by-side with other employees.
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Enforce and support company policies, procedures and programs.
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Oversee and coordinate the work of other employees.
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Assist the store manager in the implementation and management of Programs, policies and procedures.
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Facilitate communication between management and team members.
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Continue to follow the duties and responsibilities of the BellStore Customer Service Representative
Characteristics Necessary for BellStore Convenience Store Shift Leaders
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Positive Attitude
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True Commitment to Providing Exceptional Customer Service
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Team Building
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Strong Communication Skills
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Ability to Perform Multiple Tasks
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Ability to Follow-Up
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Consistency
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Dependable, honest with integrity
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Neat appearance and clean hygiene
Qualifications
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Minimum 6 months experience as a BellStore Customer Service Representative
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Consistently pass the drug and criminal background check.
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Ability to work all afternoon shifts, holidays, and weekends.