We are an established general dental office located in Burke, Virginia looking for a long term and full-time financial coordinator/treatment plan administrator for Mondays through
Fridays. We are seeking someone who is excited about their career in dental and bring enthusiasm to our office everyday. Potential candidate must be friendly, upbeat, with a welcoming attitude to serve as the face of our office. Candidate must also have strong, ethical, and honest financial collecting skills .
Hours:
Monday-Thursday (8am-4:30pm) with 1 hour lunch break
Friday (8am-1:30pm) straight
Education and Experience:
● 2 years experience in the dental setting (Required)
● High school diploma or equivalent (Required)
● Exceptional customer service 2 years (Required)
● Dental experience with procedures and general knowledge (Required)
● Experience with Open Dental is a plus!
● General understanding of math and financial ledgers
Benefits for Full Time (after one year):
● Paid Time Off (PTO)/Vacation Days
● Paid Major Holidays (New Years, July 4th, Thanksgiving, Christmas) - if worked on a day normally worked by you
● Well Day benefits (4 days for sickness, personal, mental health, bereavement)
● Employee/Family Dental Discounts (effective after 3 months)
● CPR/BLS certifications (effective after 3 months)
● CE Courses (effective after 3 months)
● Free Birthday Lunch (effective after 3 months)
● Holiday Bonus
● Production Bonus
Qualifications:
● Have the ability of strong and confident collection of payments
● Pay attention to small detail and make necessary corrections
● Willing to learn, understand and apply knowledge, asks questions for clarification
● Must be a team player, cooperative
● Reliable and punctual
● Personable with the ability to provide excellent customer service
● Display honest, ethical, and professional behavior
● Typing minimum 55 WPM
Responsibilities include but are not limited to:
● Presenting extensive treatment plans and scheduling appointments
● Checking patients out, collect payments as necessary
● Calculating dental insurance benefits and copays
● Scheduling/follow ups with pre-determinations
● Entering in Explanation of Benefits (EOBs)
● Call insurances as needed for verification, denials
● Submitting claim appeals
● Verifying patient balances and collecting
● Sending monthly statements and billing
● Send dental referrals or x-rays via email
● Coordinating/sending lab cases (biopsy report, restorative cases)
● Closing out daily patient procedures, sending to insurance, awhile ensuring accuracy
● Generate Monthly reports to check: patient balances, procedures not billed to insurance, claims not sent)
Other:
● Follow HIPAA guidelines and maintain patient confidentiality
● Stocking office supplies, ordering supplies as needed
● Maintaining clean working environment and patient reception area
● Maintaining daily flow of office by helping out clinicians when needed or taking x-rays
● Other day-to-day tasks in a dental front office
Job Types: Full-time, Contract
Pay: $23.00 - $27.00 per hour
Expected hours: 33 – 37 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan
Healthcare setting:
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- dental-related: 2 years (Required)
- Microsoft Office: 2 years (Required)
- Administrative experience: 2 years (Required)
Ability to Relocate:
- Burke, VA 22015: Relocate before starting work (Required)
Work Location: In person