We are currently seeking professional Front Desk Agents to join our Front Office – Guest Services team at the Azure Hotel & Suites, A Trademark Hotel Collection by Wyndham.
We are looking for a candidate that has open availability on the weekdays & weekends for the following shifts: 2:30 pm to 11:00 pm shift
- Checking guests in and out of the hotel in an efficient, courteous and professional manner.
- Making reservations.
- Ensuring that special requests are noted and fulfilled.
- Communicating with all departments regarding in-house VIPs and any special requests/needs.
- Interacting with hotel associates in a professional manner.
- Assisting other departments within the Hotel with necessary information.
- Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner.
- Maintaining an up to date working knowledge of all property amenities, as well as, any special events.
- Correctly posting all charges to guest's folios, as necessary.
- Responding to guest needs in a timely manner.
(Must Have Open Availability)
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Evenings as needed
- Every weekend
- Weekends as needed
- Weekends only
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person