Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
The Sr Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
Job Competencies
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Decision Making - Makes decisions by gathering, analyzing, and interpreting information; chooses the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
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Courage - Proactively confronts difficult issues and effectively participates in challenging conversations; makes hard choices and takes bold action in the face of opposition or fear. Refuses defeat.
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Influencing - Uses effective persuasion techniques to gain acceptance of ideas and commitment to actions that support specific outcomes.
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Coaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better.
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Emotional Intelligence - Establishes and sustains trusting relationships by accurately understanding and interpreting one’s own and others’ emotions and adapts behaviors to accomplish intended results.
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Creating an Inclusive Environment - Makes decisions and initiates action to ensure that policies and business practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities, and motivation.
Essential Job Functions
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Define and translate problem statements, including the who, what, and why, with clear outcome-based results.
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Manage requirements gathering and definition for capabilities and features, and validate them with stakeholders and users.
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Execute deliverables within the product life cycle, from market research and idea generation through development, sales, and customer support
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Educate internal and external customers on product features and releases.
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Manage product prioritization and define the feature roadmap for product development.
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Analyze problems using business and technical experience, utilizing data to support decision-making.
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Demonstrate a sense of accountability and ownership by driving critical issues to closure.
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Set work plans and hold oneself and others accountable.
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Proactively raise and communicate product and project risk and dependencies, clearly articulating their impact.
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Manage risk and dependencies, along with the associated mitigation plan.
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Possess the ability to think on your feet and adapt quickly, effectively operating in an ambiguous environment.
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Understand the audience and offer options and recommendations based on evidence-based research and facts to drive decision
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Apply subject matter expertise and business knowledge to empathize with end-users.
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Manage the definition of value and support return on investment for capabilities
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Understand and measure product metrics, adoption, and utilization of all features, products, and services to determine their business value to customers and the company.
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Make prioritization decisions based on value
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Communicate technical direction to stakeholders.
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Understand proposed solution approaches and identify and communicate concerns or gaps meeting functional requirements
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Stay abreast of new technology as it applies to the product, systems, and architecture
Employment Qualifications
Desired Work Experience
5 to 7 Years
Desired Education
Bachelors Degree or Equivalent Experience
Computer Science
Other Preferred Knowledge, Skills and Abilities
- Ability to build trust through transparency and lead through influence.
- Willingness to help onboard new team members and coach junior team members.
- Ability to operate in an ambiguous and dynamic environment.
- Experience in user and problem research, including analyzing data and trends to support fact-based business decisions.
- Familiarity with market research and trend analysis.
- Strong team player with excellent communication and collaboration skills.
- Product Management, Agile, or related certification
- Tools: Aha, and Jira or Azure DevOps
Join an award-winning company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
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Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact
TA@ensemblehp.com
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