Description:
OVERVIEW: Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.
WHAT YOU WILL DO: Interfaith Community Services is seeking a dedicated Training Specialist to contribute to our mission of providing essential services and support to individuals and families in need. The Training Specialist will play a pivotal role in designing, delivering, and evaluating training programs aimed at enhancing the skills and knowledge of our staff and volunteers. This position requires a deep understanding of our organization's values and a commitment to fostering a culture of compassion and inclusivity.
-
Develop comprehensive training programs that align with the mission, values, and goals of Interfaith Community Services.
-
Collaborate with program managers and subject matter experts to identify training needs and priorities.
-
Design engaging and interactive training materials, including presentations, manuals, videos, and online modules.
-
Deliver training sessions using a variety of methods, such as workshops, seminars, webinars, and on-the-job training.
-
Customize training content to meet the diverse needs of staff and volunteers working in various programs and departments.
-
Incorporate principles of diversity, equity, and inclusion into all aspects of training design and delivery.
-
Evaluate training effectiveness through participant feedback, assessments, and performance metrics.
-
Continuously update and refine training programs to reflect best practices, emerging trends, and feedback from stakeholders.
-
Provide ongoing support and coaching to staff and volunteers to reinforce learning and skill development.
-
Serve as a resource for staff and volunteers seeking guidance on training-related matters.
Requirements:
EXPERIENCE / EDUCATION
- Bachelor’s Degree in Social Services or related field required. Master’s Degree preferred
- 3+ years of relevant work experience required
- Experience facilitating trainings, curriculum development and coordination/scheduling of training calendars required
- Experience working in a social services or nonprofit setting preferred
EMPLOYMENT BENEFITS
- Paid Time Off – Three weeks to start!
- Paid Holidays – 13 scheduled
- Flexible Work Schedules
- Medical, Dental, and Vision Insurance
- AD&D / Group Life Insurance
- Flexible Spending Accounts – Medical and Dependent Care
- Matched 401(k) Retirement Plan
- Early Release Days!
- Work Anniversary Bonuses
- Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
- Employee Assistance Plan (EAP)
- Home Ownership Assistance Program
- Casual Work Environment
- Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.