**Job Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations accurately - Maintain a clean and organized front desk area **Skills:** - Experience in hospitality management or related field - Strong customer service skills - Proficiency in front desk operations - Excellent communication and interpersonal abilities - Multilingual skills are a plus - Knowledge of hotel management systems - Ability to handle guest relations effectively - Phone etiquette expertise If you are passionate about providing exceptional guest experiences and possess the required skills, we invite you to apply for the Front Desk Agent position with us.
Job Type: Full-time
Pay: From $12.00 per hour
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
- PEP/OnQ: 1 year (Required)
Work Location: In person