About Firefly
Firefly is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT solutions for small to medium-sized businesses. With a commitment to excellence and client satisfaction, we pride ourselves on providing reliable support and innovative solutions tailored to meet our clients' needs.
What Sets Us Apart:
- Timeliness and Efficiency: We value our customers' time. Our team ensures prompt and efficient interactions, keeping communication clear and adjusting to customer preferences.
- Empathetic Customer Service: We listen to understand, treat each customer with courtesy and respect, and show genuine concern for their challenges.
- Professional Integrity: Our team members verify their work thoroughly, maintain a neat and professional appearance, and treat customer spaces with the utmost care.
- Anticipatory Approach: We aim to anticipate and meet customer needs, maintaining honesty and transparency in every interaction.
- Respect and Accountability: We treat customers as we would like to be treated and uphold accuracy in reporting and billing.
At Firefly, you'll join a team where every member is dedicated to creating positive and lasting customer experiences through our foundational values of respect, empathy, and professionalism.
Position Overview:
We are seeking a skilled Systems Administrator with expertise in Windows Server and Microsoft 365 with a strong focus on Azure configuration to join our dynamic team. The ideal candidate will have hands-on experience in managing and maintaining Azure environments, as well as configuring and troubleshooting Windows Server systems. This position offers the opportunity to work with a diverse range of clients and tackle challenging technical issues in a fast-paced environment.
Responsibilities:
· Configure, deploy, and maintain Azure infrastructure for multiple clients.
· Administer and troubleshoot Windows Server environments.
· Collaborate with clients to understand their technical requirements and provide appropriate solutions.
· Perform system upgrades, patches, and migrations as needed.
· Monitor system performance and security to ensure optimal operation.
· Provide technical support and guidance to clients as needed.
Requirements:
· Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
· 2+ years of experience in Azure administration and configuration.
· Strong knowledge of Windows Server operating systems.
· Experience working with hypervisors such as Hyper-V or VMware.
· Excellent troubleshooting and problem-solving skills.
· Current Microsoft certification (e.g., Azure Administrator, MCSA: Windows Server) or ability to obtain certification within the first 6 months of employment.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Experience in an MSP environment is strongly preferred.
Benefits:
· Competitive salary
· Health, dental, and vision insurance
· 401(k) retirement plan with company match
· Paid time off and holidays
· Opportunities for professional development and training
Work Schedule and Location:
- Standard 8-hour shift, Monday to Friday. In office work is required.
- Occasional on-call, overtime, and weekend work as needed.
- Reliable transportation will be required to visit client sites.
If you are a motivated Systems Administrator with a passion for Azure and Windows Server technology, we want to hear from you! Join our team and take your career to the next level with Firefly.
Job Types: Full-time, Permanent
Pay: $62,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- On call
- Weekends as needed
Experience:
- Microsoft Windows Server: 2 years (Required)
- Azure: 2 years (Required)
Ability to Commute:
- Wenatchee, WA 98801 (Required)
Work Location: In person