An exciting opportunity to grow and advance your career awaits!
Moorecroft Systems is hiring for an Business Process Manager for a large, enterprise level client.
This is an ON-SITE position with a 6+ month contract.
This position will work across various teams and business units to define, document and implement a product roadmap that maximizes the Guest app experience across multiple platforms and devices. They will develop a product vision, and ensure that it is successfully brought to market.
The ideal candidate will have a deep understanding of product management with respect to mobile technology, and the ability to manage product deliverables, the development pipeline, and team priorities across multiple teams/disciplines against an established, but evolving, roadmap.
Position Responsibilities:
- Responsible for leading business architecture projects, providing the bridge between business strategy and process execution on the platform.
- Analyze and provide holistic business views of capabilities, end-to-end value delivery, organizational structure and their relationships to business strategies, policies, products and stakeholders.
- Partner with functional and technical teams across the enterprise to define, design and deliver robust integrated solutions that deliver business outcomes and align with industry best practices.
- Ownership of multiple complex process areas or business functions.
- Accountable for project team delivery and project schedules.
- Ensure the business architecture roadmap aligns with our strategic priorities, product roadmap, and program backlogs.
- Collaborate with business and end-user communities to understand business process and elicit, define, and document requirements.
- Define the priorities of agile team, managing the team backlog, and prioritizing the user stories, defects, and enablers.
- Plan and lead projects using Business Process Management and Lean Six Sigma methodologies, including value-stream mapping.
- Partner with engineering to develop test strategy and write test cases across the agile testing matrix (Unit, Functional, System, and Non-Functional) to ensure coverage of applicable business processes and system functions.
- Collaborate with engineering resources to execute tests, analyze results, and resolve defects.
- Collaborate with business partners on implementation, including training, change management, and communications.
- Leverage knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks.
- Manage the full lifecycle of assigned projects.
- Manage project and departmental budgets and provide monthly forecasts.
- Serve as an escalation point for difficult problems and complex inquiries.
- Act as a peer group leader to coach and train staff on business analysis, business architecture, standards and processes.
Required Skills and Experience:
- 8+ years of experience managing multiple complex projects for large, multi-national corporation with multiple business units.
- 5+ years of experience leading business architecture, business process management (BPM), or business analysis functions within a large enterprise.
- 3+ years of experience participating workflow, process, or development projects
- 3+ years of experience with enterprise service management, workflow, or business process automation tools (ServiceNow, Salesforce or Appian preferred)
- Certification in Lean Six Sigma methodologies preferred.
- Knowledge of ITIL v3 or later and ITSM best practices
- Experience as a product owner, driving the outcomes for multiple products or complex features.
- Able to translate complex ideas into understandable strategies, requirements, value statements, and business outcomes.
Job Type: Contract
Pay: From $55.00 per hour
Expected hours: 40 per week
Schedule:
Ability to Relocate:
- Burbank, CA 91502: Relocate before starting work (Required)
Work Location: In person