Job Title: Operations Associate
Hours: 7am-4pm Tuesday - Saturday (1pm)
Compensation: $45,000-$60,000 (DOE)
About Us:
We are a fast-growing company seeking a dedicated Operations Associate who is organized, proactive, and customer-oriented to join our vibrant team.
Job Summary:
We are seeking a highly organized and customer-focused Operations Associate to join our team! As an Operations Associate, you will be responsible for ensuring the smooth day-to-day operations of our store, including receiving and processing orders, handling customer inquiries, and efficiently picking, packing, and shipping sold goods. Additionally, you will provide exceptional customer service to our customers when they enter the store, answering questions and addressing concerns in a friendly and professional manner. Strong product knowledge is essential for this role, as you will be responsible for accurately processing orders and resolving any product-related issues that may arise. If you have excellent communication skills, a keen eye for detail, and the ability to work in a fast-paced environment, we would love to hear from you!
- Product Knowledge:
- Stay up-to-date on product information, features, and benefits to provide accurate answers to customer inquiries.
- Conduct product demonstrations and training sessions as needed.
- Order Processing:
- Receive and process customer orders accurately and efficiently.
- Verify order details, including quantities and pricing, to ensure accuracy.
- Customer Service:
- Provide exceptional customer service by answering questions, addressing concerns, and resolving issues in a friendly and professional manner.
- Handle customer inquiries and returns in a timely and courteous manner.
- Receiving and Inventory Management:
- Receive and inspect merchandise upon arrival, reporting any damaged or missing items to management.
- Accurately count and record inventory levels to maintain accurate stock levels.
- Picking, Packing, and Shipping:
- Pick and pack customer orders accurately and efficiently.
- Prepare packages for shipping, ensuring accurate labeling and packaging.
- Warehouse Management:
- Maintain a clean and organized warehouse environment, ensuring all areas are tidy and free of clutter.
- Assist with inventory management, including counting and reconciling stock levels.
- Communication:
- Communicate effectively with coworkers, management, and customers to ensure seamless operations.
- Administrative Tasks:
- Perform administrative tasks such as data entry, filing, and record-keeping as required.
We Offer:
- Competitive salary and comprehensive medical, dental, and vision insurance.
- Unlimited PTO and flexible working hours to support work-life balance.
- Commuter benefits, including gas reimbursement.
- Significant opportunities for professional growth and advancement in a rapidly expanding company.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Payment frequency:
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Dallas, TX 75244 (Required)
Willingness to travel:
Work Location: In person