JOB SUMMARY
The General Manager shall be a full-time position to oversee and supervise the amenity facilities of the community. The General Manager shall be responsible for overseeing all personnel along with outside maintenance services, managing resident relations, coordinating with other outside entities as needed, interacting with the District’s Board of Supervisors and District Manager, staffing the private event rentals if staff is required, and for the design, promotion and implementation of all the events, programs and classes, including scheduling, reservations, registration, payment collection and staffing if needed.
The General Manager shall attend the District’s Board of Supervisors (“Board”) meetings as requested and shall prepare a report and submit it to the District Manager prior to the Board meeting. The report shall include substantive updates and information, along with budget or operational requests requiring Board action and assist the District with recommending, establishing, implementing and ensuring compliance with rules, policies and procedures for the amenity facilities, budgeting accountability, policy recommendations and enforcement, safety/security recommendations, resident satisfaction, and other matters of importance for the efficient and functional operation of amenity facilities.
Essential Functions:
•Responsible for day-to-day maintenance operations, adhering to District budget, and managing vendor contracts relating to the clubhouse and community assets, development of standard operation policies and procedures.
•Responsible for the operations and maintenance of the District property and amenities.
•Ensure a presentable overall appearance of the Clubhouse and amenities.
•Serve as an on-site representative of the District to the residents.
•Provide the best possible customer service to the residents and guests to maintain a safe and comfortable environment.
•Handle interactions with residents professionally and forward their questions, concerns, and requests to the District Manager prior to making commitments.
•Full knowledge/awareness of all rules and regulations of the amenities.
•Enforce the rules and regulations of the facility.
•Prepare any incident or accident reports and forward to the District Manager.
•Oversee personnel to maintain and improve effectiveness and efficiency.
•Submit a monthly operations report to the District Manager.
•Attend Board and Committee meetings. Set up for meetings.
•Display flexibility in handling after-hours emergency calls.
Community Relations:
•Responsible for building and maintaining relationships with residents.
•Notify residents of upcoming events, meetings, and general information.
•Meeting Notice signs out five days in advance and taken down by twenty-four hours after meeting.
•Manages and coordinates clubhouse social events and community activities.
•Manage the private events calendar for the Clubhouse and completes private event rental forms, security deposits and check-in/out documents. Maintain a schedule of weekly activities, monthly activities, and special events for residents and guests.
•Evaluate the effectiveness of activities and special events using research-gathering tools.
•Maintain accurate records of financial transactions for ticket and event sales.
Budget & Finance:
•Purchase (via Consultant supplied debit card) supplies, consumables, and other items as approved by the District, and timely review and monthly submission of invoices.
•Responsible for adhering to the annual COD operating budget.
•Provide input and recommendations regarding Reserve Fund line items.
•Prepare and obtain quotes for services when directed by the District Manager or Board.
•Process resident purchases. Maintain log of all transactions and submit a monthly report to the Finance Team.
•Prepare debit card receipts for accounting.
Property & Facility Management:
•Work with assigned contractors to ensure quality service is provided to the District.
•Contact and meet prospective vendors for proposals, quotes, etc.
•Maintain preventative maintenance records, inventories, purchases and review of invoices.
•Ensure the community meets the quality maintenance standards of the Board.
•Process and manage work orders as needed.
•Assess condition of District property resulting from neglect, vandalism, depreciation, and contact District Manager.
•Maintain and manage warranties, regular maintenance, and inspections for the facilities as needed.
•Responsibility of General Manager to keep appropriate supplies on hand for meetings.
•Issue access cards for residents.
•Coordinate the rental of recreational rooms for private parties and activities, collection of deposits and rental fees.
•Assists with other assigned projects.
EEO Statement
Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
DISCLAIMER
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Job Type: Full-time
Pay: $90,000.00 - $104,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
- Are you willing to undergo a background check and drug test in accordance with local law/regulations?
- "Have you ever been convicted of, or entered a plea of guilty or nolo contendere to any crime or had an adjudication withheld? If no type "N/A" if yes, please explain?
- What is your expected salary range?
- How many years of of experience do you have with the expected skill level set for the position?
- What is your level of proficiency with Microsoft Office products?
- How many years' experience do you have specific to being a General Manager?
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Riverview, FL 33579: Relocate before starting work (Preferred)
Work Location: In person