PHOENIX, 7th Ave & I-10.
We’re looking for a naturally friendly, helpful person to assist our Account Managers in providing a better printing experience than our customers can get anywhere else. We want someone who is ready to work quickly sourcing products and accurately entering information.
No formal experience is required but previous experience in customer service and screen printing/promotional products is a plus. Experience in signage and/or vinyl wraps is an even bigger plus!
Starts roughly from $17 to $23 per hour depending on experience. More may be possible if you have amazing relevant experience. And if you're doing a good job, you'll get good raises since we want to keep you around! Most of our employees have been here 2+ years, and along those lines, we didn’t let a single employee go during the pandemic or the 2008 recession.
Hours are Mon-Fri, usually 8:30am-5:30pm with an hour lunch, but different times and shorter lunches may be possible.
Please review the job responsibilities and qualifications below and attach/send your resume, references, and a brief cover letter saying why you’re specifically interested in working at Acme.
References are required to be considered for this position.
About us:
Since day-one in 1999 Acme was founded on the principle of being different from the companies we were forced to use before doing it ourselves. We were tired of the bad communication, the late orders, the sub-par printing, and the complete lack of responsibility if something went wrong. So we made Acme a business with the express purpose of giving people the experience they deserve. The one we never got, no matter how many places we tried.
And we're doing our best to make the world better too. We spend money on equipment that breaks down potentially hazardous chemicals with enzymes that eat it (crazy, right?), we prevent plastisols from getting to landfills and leaching into the water table (completely legal, but terrible for you and the planet), and we donate tens of thousands of dollars to animal-welfare, human-welfare, and environmental causes– every year, amongst other things.
Allergies to dogs could be an issue since 3-5 friendly ones come here every day. We’re in Phoenix on 7th Ave just south of McKinley. A minute from the I-10. LGBTQ+ friendly workplace. Sorry, no remote work. References are required to be considered for this position.
Primary Responsibilities
- Reach out to existing customers via email and phone to spur reorders
- Assist Account Managers with estimating pricing, product sourcing, and order entry.
- Work systematically to prioritize time-sensitive projects
- Answer phones when needed
- Basic data entry of order info
- Reply to email inquiries and request overflow help when needed
- Ensure that order products, notes, and dates are accurately entered into our custom software.
- Willingness to help wherever is needed. Sometimes that means assisting production, cleaning, etc. We're a small business and sometimes that means wearing different hats.
Qualifications
- Most important: A great attitude and a naturally friendly and helpful demeanor. This just can't be faked. You’ve got to actually like people and care about them having a good experience with us.
- Experience with commercial screen printing, garment printing, embroidery, and promotional products is a HUGE plus. Like, all-caps huge.
- There's a fair amount of info that needs to be entered with each order, so you have to be fairly fast at simple data entry or this position isn’t for you.
- Excellent organizational skills, such as prioritization, follow-up and follow-through.
- Detail-oriented with great accuracy.
- Ability to concentrate and multi-task in a fast-paced environment.
- Highly motivated, reliable, and productive.
- Completely comfortable with computers and common applications.
- Excellent written and verbal communication skills.
- The willingness & desire to figure out what needs to be done on any kind of project given to you without requiring your hand to be held.
If you want to show us that you actually read all this, put "squeegee" on your cover letter and we'll be super impressed.
Job Type: Full-time
Pay: $16.50 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
- 2 years
- No experience needed
Shift:
Weekly day range:
Work setting:
Work Location: In person