Remote Customer Care Representative - Bilingual (English/Spanish) - Must live in Nashville, TN area
Responsibilities:
- The Customer Care Representative, using systems and tools available, provides a great customer experience that is accurate, competent, friendly, and proactive for both prospective and existing customers.
- Uses problem solving skills to determine the best course of action resulting in the most appropriate resolution for the customer; uses training to gain and communicate information about our customers’ needs and expectations.
Qualifications:
- This is a bilingual position - (Spanish/English) - Required
- One year of call center or customer service experience - Required
- High School diploma or GED - Required
- The successful candidate must have excellent record keeping, time management, and internal and external communication skills
Hours:
- Full-Time
- Monday - Friday - daytime hours
Benefits - Available
Discipleship Ministries is an Affirmative Action Employer. M/F/D/V EEO.
Job Types: Full-time, Part-time
Pay: $19.25 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Location:
Work Location: Remote