MUST HAVE EXPERIENCE!!!!!!!!!!
We are an Amazon Delivery Service Partner looking for smart, motivated, and hardworking dispatcher in Hawthorne NY!
Qualifications
- Amazon Dispatching: 1 year A MUST
- Customer Service: 1 year (Preferred)
Requirements:
- Dispatch experience
- Strong customer service experience
- Use of mapping and GPS programs
- Ability to provide directions
- Basic computer skills (including Google Docs and Sheets)
- Dispatcher Job Responsibilities (include, but are not limited to):
1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
- Manage opening and /or closing set up/ stand down
- Monitoring of route timeliness
- Use of mapping and GPS programs
- Ability to re-route vehicles when logistically necessary
- Liaison between drivers, Amazon staff and management
- Provide accurate, valid and complete information for every delivery
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Manage On the Road accidents and incidents with composure
2) Deliver Clear Communication
- ability to communicate clearly and effectively,
- ability to read delivery documents, customer order information, directions, etc. in English
- Must be able to use your updated cell phone with a data plan for working purposes
Schedule:
- 10 hour shifts
- Day shifts
- Holidays
- Monday to Sunday
- On call
- Weekends
- Year round work
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Supplemental pay types:
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
Schedule:
Work Location: In person