Are you looking to start a career with an industrial automation company that offers diverse and innovative products? Do you enjoy using your engineering knowledge to solve problems? If so, your future could begin at Pepperl+Fuchs!
A leading developer in the global automation market, Pepperl+Fuchs is looking for an ambitious, conscientious individual to fill its immediate need for a Technical Support Engineer in our Factory Automation division.
As a Technical Support Engineer for P+F Factory Automation, you will be responsible for providing technical support and application solutions to our distributors, outsides sales force, and customers. Factory automation products include but are not limited to proximity sensors, LiDAR, RFID, Rotary Encoders and Industrial Networking. You'll be an integral part of our team, and have an opportunity to learn our products and our industry while forming a solid foundation for a long successful; interesting career at Pepperl+Fuchs. Future career path opportunities include but are not limited to outside sales, field application engineer, or product management. We offer a good salary, great benefits, and a comfortable work environment.
Responsibilities:
- Answer technical support phone calls, chats, and email inquiries on Industrial Automation products.
- Use Industrial sensors, LiDAR, RFID or other Automation products while troubleshooting
- Use PLCs from Siemens and Allen Bradley to help customers
- Use IIOT protocols such as MQTT and OPC UA get IO-Link sensor data in to the cloud
- Research information to cross reference parts.
- Assist with choosing the correct Industrial Automation product for an application.
- Interact professionally on a regular basis with customers and staff.
- Record customers call and email activities in Siebel (CRM) software.
- Assume additional responsibilities and perform special projects as needed or directed
The background you’ll need:
- Bachelor's degree required in one of the following disciplines: Engineering- Electrical Engineering or Electronic Engineering Technology. Other four year degrees possible as long as there is a background of electrical experience.
- Working knowledge of Microsoft Office applications.
- Experience with PLC's or PC programming
If you meet the qualifications above, please apply! We are an Equal Opportunity Employer.
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