Instore Shopper for Drive up and Go
Position Profile
As a Drive Up & Go Clerk, you will select “the best of the best” products for our online shoppers. This is a fast-paced environment. To be successful in the position you must take pride in your work, be customer service oriented, care about what is selected for our customers, be willing and able to perform very physical work, and be quick on your feet. The DUG Clerk provides high-quality customer service in accordance with Albertsons Companies customer service standards and policies and procedures.
Key Accountability:
Accurately select the highest quality groceries ordered online by customers. Knowledge expert for store products in Perishable and Non-perishable item selection. Able to select substitute products for customers if the ordered item is unavailable and customer elects. Collaboration with DUG Lead or Supervisor to review missing items and fulfill items with “second shop,” to complete orders with 97% accuracy. Responsible for eliminating missing items to 0%. Pack bagged groceries carefully into totes. Lift, load and carry groceries to the customer’s car.
Knowledge and Experience
Customer service and retail experience preferred. Strong advocate providing positive interactions and collaboration with DUG lead or Supervisor. Experience working with teams. Develop and maintain a working knowledge of Albertsons Companies products and offerings. Adhere to uniform and grooming policy as defined within company policy.
Skills and Background
Excellent customer service skills. Strong attention to detail.
Well organized, able to multi-task, and work in a fast-paced environment. Ability to understand and follow instructions, and ability to read, retain and comprehend customer orders, product and customer labels, and Company policies, procedures, and guidelines. Ability to provide regular and predictable attendance (employees may be scheduled to work early mornings, evenings, weekends and holidays and schedules may vary on a weekly basis). • Ability to pick the best quality products and understand date codes.
Physical Requirements
Stand/Walk: Continuous, Grip/Grasp: Continuous. Lift/Carry: Frequent/carry 1-50 lbs.
Push/Pull: Frequent, push/pull 10-15 lbs. products/shopping carts (depending on tote and items per tote, as well amount of product on carts, lbs. will increase). Bend/Stoop: Occasional, Reach: Occasional.
Squat/Kneel/Twist/Turn: Seldom. Job duties and responsibilities may vary by location and additional job duties and responsibilities may be assigned.
Job Type: Part-time
Pay: From $14.85 per hour
Expected hours: 20 – 30 per week
Benefits:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you willing to make that commute without any issues?
- Do you have reliable transportation?
- Do you live within 20 minutes of this store’s location?
- Have you previously worked for Albertsons/Safeway Companies in the past? Or do you currently work for the company?
- Are you at least 18 years or older?
- Do you have any restrictions with your schedule that I should be aware of? Upcoming vacation/appointments/school/hobbies/second job.
- We are strictly looking for candidates with OPEN AVAILABILITY, INCLUDING THE WEEKENDS. In the retail business we work weekends, evenings, and holidays. We need candidates that can work a combination of opening/mid/and closing shifts, as you will be scheduled to the needs of the business. Does this reflect your availability and does this sound like something you are willing to do?
- If we choose to hire you, the store will schedule you based on the availability that you have provided just now. Your availability has been thoroughly documented, and the store will hold you accountable for the availability that you have provided today. If you would like to change your availability any time after this, the changes must be approved by the Store Director. Would you like to make any last-minute changes before we proceed?
- If you attempt to change your availability once you are at the store, the Store Director reserves the right to discontinue the remainder of the hiring process. Do you understand?
- Are you looking for long-term employment? If not, explain why.
- Do you have previous experience related to the position that you applied for?
- Did you answer the questions honestly? Dishonesty will result in the forfeit of your consideration for this position and/or any other position.
Ability to Relocate:
- Tucson, AZ 85730: Relocate before starting work (Required)
Work Location: In person