If you have a passion for helping people and thrive in a dynamic environment where the heroes are the ones who go above and beyond to make others happy, then we are looking for you! This position is remote and will service clients on the West Coast of the US and the working hours will be Monday - Friday, 8amPST - 5pmPST, or later, depending on business needs.
The Payroll Specialist is responsible for providing unparalleled service to Inova’s client accounts. This position requires the aptitude and attitude required to gain knowledge of payroll and Inova’s payroll systems and to provide superior client support in a fast-paced environment. Duties include processing payrolls for clients, troubleshooting issues, and providing online application training and support for client users, all within the UKGR/Kronos Workforce Ready application. Qualified candidates should possess the drive to continually expand their knowledge and abilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Provide value-added client service through maintaining good working relationships, and timely response to questions and inquiries.
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Develop and maintain an in-depth understanding of our complex payroll and timekeeping application to assist clients through continuous training, troubleshooting and analysis.
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Coordinate and perform a variety of complex duties in the preparation, processing, and maintenance of payroll, salary, and benefit data so that client employees are always paid accurately and on time.
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Collect, analyze, update, and reconcile payroll data on a weekly, bi-weekly, monthly, quarterly and annual basis.
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Research and analyze discrepancies and process appropriate payroll and other adjustment entries.
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Perform the calculation and application of garnishment deduction orders.
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Prepare supplemental payrolls as needed.
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Review and balance payroll data to ensure the accuracy of reporting and distribution of funds.
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Resolve and/or coordinate the resolution or escalation of client support issues as needed.
RESPONSIBILITIES
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Knowledge of applicable laws, codes, regulations, standards, methods and practices related to payroll and employee benefits; basic accounting principles as related to payroll processing; standard office practices and procedures.
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Ability to research, analyze and retrieve data to prepare and maintain complex payroll records, summaries and reports. Strong organizational and communication skills
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Detail-orientated, with ability to focus on and comprehend numerical and financial data
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Communicate effectively in both oral and written form; follow detailed directions; set priorities and organize work to meet deadlines.
- Establish and maintain cooperative working relationships with those contacted during the course of work; assist in training and coordinating the work of other team members assigned to the team/department.
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Must possess drive and enthusiasm and thrive in a team environment.
- Work as part of a team to deliver value and service to all clients.
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Maintain a positive attitude and follow the direction of the immediate manager.
EDUCATION, EXPERIENCE, LICENSE or CERTIFICATIONS
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Bachelor’s Degree is preferred but not required.
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Minimum of 2-3 years of prior experience
EDUCATION, EXPERIENCE, LICENSE or CERTIFICATIONS
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Bachelor’s Degree is preferred but not required.
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Minimum of 2-3 years of prior payroll experience preferred, preferably in a service bureau environment
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Must be able to work Monday - Friday, from 8am-5pm in the Pacific time zone.
This is a remote role for qualified candidates.