How does a career at HERO Health Spa look like?
1. Passion - Be around a group of people who care about changing the health and lives of amazing clients.
2. Fun - We get to help people every day. This creates a fun, family oriented atmosphere.
3. Thinking Big - Be a part of a growing and revolutionary company.
4. Great People - We hire only the best applicants, cultural fit and genuine care is required. You will get to work with the best people who are constantly growing and learning.
5. Training - On top of typical work week, we do monthly training days with some of the best practitioners in the world. (No - really they've taught all over the world)
6. Growth - We want to keep helping more people so growth is inevitable. If you want to grow, learn and create a career and name for yourself - you've found your place.
7. Idealism - We believe that the Best Care + Best Technology + Best Education = Optimal Health and Wellness. Bring your desire to learn and we will work with you for the rest.
We are a state-of-the-art health spa that combines the latest and most effective technology for health, healing, recovery, and relaxation. We are looking for another dedicated and reliable team member to join our Wellness Spa. Ideal candidates have experience in customer service, are passionate about wellness. Team members should be excited to learn, explain and utilize cryotherapy, PEMF, Normatec Compression therapy, Mobility Training, and infrared therapy!
The Position : Medical Spa Technician
Job Description:
- Greeting clients and inputting client information into Mindbody
- Screening clients, and assisting in completion of waivers
- Booking, rescheduling, and canceling appointments
- Assist in maintenance of equipment to ensure cleanliness and functionality
- Maintain current product knowledge of all services and products that we offer clients to support and enhance their wellness
- Educating clients on benefits, packages, and memberships
Job Qualifications:
- A passion for health and wellness
- At least one year of customer service experience
- Previous experience in physical therapy, rehabilitation, health spa, or other related field preferred
- Strong understanding of how cryotherapy, infrared therapy, and PEMF therapy benefits the mind and body.
Job Success:
- High percentage of rebooking clients
- High percentage of client package sales
- Maintaining pristine clean working environment
- High 90+% client satisfaction
- Able to aid in marketing with testimonials and check-in's for increased new client acquisition numbers.
If you feel you are a good fit for this position, we'd love to speak with you!
Job Type: Part Time/Full Time
Salary: $11.00 per hour PT/ $12.00 per hour FT
Benefits:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $11.50 per hour
Benefits:
Schedule:
Supplemental pay types:
Experience:
- Customer service: 1 year (Required)
Shift availability:
Work Location: In person