Heavy Truck Shop Manager
Interstate Truck and Trailer Repair (ITTR) is a local family owned and operated company
This is an exciting opportunity for an experienced Shop Manager to join our team. We offer competitive pay, benefits package, and a supportive work environment. If you have the skills and qualifications required for this position, we would love to hear from you. Please apply with your updated resume.
The Shop Manager will plan, direct and coordinate operations within the organization; ensures profitability by overseeing various departments.
- Monitor & manage the day -to-day service operations and maintain compliance with all company policies.
- Maintain a safe working environment in compliance with Federal, State, and Local regulations, including DOT and OSHA
- Develops, maintains, and implements specific plans for meeting Key Production Indicators (KPI’S) and other assigned goals.
- Plans and develops short and long-term goals and objectives and effectively communicates them to all departments.
- Leads and attends team meetings and is visible through an "on the floor" presence.
- Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits, through continuous improvement of operating costs.
- Recommends capital expenditures for acquisition of new equipment, and approves or recommends approval of requisitions for equipment, materials, and supplies within budgetary limits.
- Perform repairs and maintenance on various types of equipment, including electrical, hydraulic, and brake systems.
- Quotes Jobs and Labor Rates
- Troubleshoot and diagnose mechanical issues with industrial and heavy equipment.Directs team to be fully compliant with all customer delivery and quality requirements.
- Continuously monitor competitive standing.
- Pursue prospective business.
- Maintains sales contact with all active and new customers.
- Focus on any customer complaints by working with department leads to rectify and taking the necessary steps to resolve these complaints with the primary concern being customer retention and equity.
- Responsible for all inventory activities.
- Creates an environment oriented to trust, open communication, creative thinking, and cohesive team effort with all direct reports.
Competencies
- Strong leadership skills
- Excellent communication and interpersonal skills
- Familiar with Heavy Truck & Trailer Repair
- School Bus Mechanics knowledge helpful
- Knowledge of hydraulics and brake repair techniques
- Positive attitude
- Organization skills
- Conflict resolution skills - Problem Solver
- Ability to multi-task
- Flexible and adaptable to change
Supervisory Responsibility
This position supervises all shop employees.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is usually moderate; controlled environment with high stress level.
Position Type and Expected Hours of Work
This is a full-time position with frequent extended hours. Weekend work may be required upon job duties demand.
Travel
Moderate travel is expected for this position.
Required Education and Experience
1. Associate’s degree in business or equivalent work experience
2. Two years of departmental leadership experience
3. Five years of Class 8 Truck & Trailer Repair experience
Preferred Education and Experience
1. Bachelor’s degree.
2. Five years of Class 8 Truck & Trailer Repair Management experience
Additional Eligibility Qualifications
Proficient in Microsoft applications
ASE Certification
Knowledgeable with Fullbay Heavy Duty Repair Shop Software
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Class 8 Truck & Trailer Repair: 5 years (Required)
Ability to Relocate:
- Pioneer, OH 43554: Relocate before starting work (Required)
Work Location: In person